Our refund policy

If any of our products fall below the high standard you expect, we'll happily refund or exchange it within 28 days. We will also refund or exchange it if you change your mind within 28 days, provided you return it to us in “as sold” condition, undamaged with the original packaging.

How to return a product

For a speedy refund, please return the undamaged product to us within 28 days, together with your invoice to:

The MZ Shop Ltd

16 Millom Avenue

Rainhill

Prescot

Merseyside

L35 8LU

Should you need to contact us with respect to a possible refund or return then you can contact us using the details below:

Tel: +44 (0) 151 493 1390

Email: mail@themzshop.co.uk